We Understand the Service Business

As the expert field services provider, DispatchUs provides you with fully scaleable project teams. We handle over 100,000 service incidents every year ranging from basic installations to complex projects and provide service coverage in all major centres and remote locations.

The DispatchUs Advantage

As a VAR, OEM, or Services Company you can leverage our expertise to optimize your delivery supply chain management, develop new service offerings, increase customer satisfaction and grow faster than the competition. How?

• Expand your service reach: through our coverage of major centres and remotes.
• Eliminate risk and guarantee profit: through our guaranteed fixed cost delivery model.
• Certified ICT professionals: Our certified technicians are background checked, soft skill trained and are experienced in delivering all types of ICT projects.

Why DispatchUs?

Ease of Business

• Channel Model: only available to services companies.
• We are Service Experts: from SOW to SLA we understand your business.
• Detailed Reporting: real time project viewing and up-to-date status on your service incidents via our web based system.

Flexibility to Handle your Needs

• We architect solutions to your specific requirements: from complex North Ameican projects to basic IMACs.
• North American Coverage: we have experienced professionals in all regions.
• 100% Utilization Model: fixed rate per site or per device ensures no cost overruns.

Find out why VARs, OEMs and Integrators choose us to deliver their projects.

Contact us today to get the DispatchUs advantage.

Do you have any of the following challenges?

• Fixed revenue, variable costs?
• Need to ramp up quickly?
• Can't cover remotes?
• High internal burden rate?
• Inefficient utilization of staff?
• Clients asking for services that are difficult to deliver?
• Limited internal pool of skills to draw on?

Our Services

• North American Rollout Programs
• Break fix contracts for ICT equipment
• On Site Warranty Programs
• Component Exchange
• Preventative Maintenance
• Software Migrations
• Scheduled IMAC
• On Demand Technicians